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Pricing & Solutions

Choose the solutions your organization needs

Customized solutions tailored to your organization. Choose the modules you need, individually or bundled. Scheduling and Credential Management start with a 7-day free trial; Onboarding Tracker and Compensation Management are scoped with our team.

Modules

Four solutions. One platform.

Every module reads the same clinician directory and the same hospitals, so a license, a shift, an onboarding task and a compensation run all describe the same person in the same place. Scheduling and Credential Management you can buy yourself today; Onboarding Tracker and Compensation Management are scoped with our team on an enterprise plan.

Credential Management

Track medical licenses, DEA registrations, certifications, and hospital privileges with automated expiration alerts.

  • State medical license tracking
  • DEA registration management
  • Hospital privilege tracking
  • Automated expiration alerts
  • Compliance dashboard
  • Complete audit trail

Scheduling

Multi-hospital scheduling grid with shift marketplace, PTO management, iCal sync, and real-time conflict detection.

  • Multi-hospital scheduling grid
  • Shift marketplace
  • PTO management
  • Calendar sync (iCal)
  • Real-time conflict detection
  • Mobile apps (iOS & Android)
Enterprise

Onboarding Tracker

Customizable workflow-driven onboarding with phase tracking, swimlane boards, and bottleneck detection.

  • Customizable phases & tasks
  • Swimlane board visualization
  • Parallel department tracking
  • Bottleneck detection & alerts
  • Document management
  • Applicant portal
Enterprise

Compensation Management

Schedule-driven compensation with multi-stage runs, shift locking, adjustment tracking, and complete audit trails.

  • Multi-stage runs
  • Shift locking & verification
  • Adjustment tracking
  • Custom rate configurations
  • Reports & exports
  • Complete audit trail

Plans

Simple per-clinician pricing

Scheduling and Credential Management are self-serve: pick one or both and start a 7-day free trial that includes both. Onboarding Tracker and Compensation Management are set up with our team on an enterprise plan.

Scheduling

Run the schedule across every hospital.

$15/ month

per clinician, billed annually

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Credential Management

Keep every license, DEA and privilege current.

$5/ month

per clinician, billed annually

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Recommended

Scheduling + Credential Management

$18/ month

per clinician, billed annually

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Enterprise

  • Scheduling
  • Credential Management
  • Onboarding Tracker
  • Compensation Management

Talk to us

Volume pricing above 25 clinicians

Request a demo

Plan details

What each plan includes

Scheduling

  • Multi-hospital scheduling grid
  • Shift Market for swaps, transfers and pickups
  • PTO and time-off requests
  • iCal sync and real-time conflict detection
  • Mobile app for clinicians (iOS and Android)

Credential Management

  • State license, DEA and board certification tracking
  • Expiration alerts for licenses, DEA, certificates and privileges
  • Hospital privileges
  • Document uploads
  • Compliance dashboard and audit trail

Scheduling + Credential Management

  • Everything in Scheduling
  • Everything in Credential Management
  • Privilege gap warnings inside the schedule
  • Less than two separate plans
  • Mobile app for clinicians

Enterprise

  • Scheduling
  • Credential Management
  • Onboarding Tracker
  • Compensation Management
  • Volume pricing above 25 clinicians
  • Dedicated onboarding team for account setup and support
  • Customized account, with any combination of modules
  • Data import from third-party platforms
  • In person or virtual training for your team
  • Credit card, or invoiced on net 14 terms

Every plan includes the clinician directory and hospitals, and unlimited team members at no cost.

Estimate

What will it cost for your group?

Pick the modules you want and set the number of active clinicians.

Modules
10

Only active clinicians are billed, with a minimum of one per charge. Team members are included at no cost.

Scheduling + Credential Management, billed annually

$180a month

$2,160 billed once a year

You save $480 a year

That's 2 months free compared with paying monthly.

10 clinicians × $18 a month × 12 months

Free Consultation

Not sure where to start? Let's talk.

Schedule a demo and our team will walk you through the platform and offer a free consultation to recommend the best solution for your organization's needs.

  • Live walk-through of every solution
  • Free consultation tailored to your workflows
  • Personalized recommendation for your organization
  • Q&A with our team, no pressure, no commitment

Find your fit

Tell us about your organization and we'll recommend the modules that solve your real challenges.

Schedule a Demo

Free consultation. No commitment required.

How billing works

A 7-day trial, then monthly or annual billing

No setup fee. No long-term commitment on monthly plans: cancel any time from your Billing page. Everything below is also in our Terms of Service.

  1. Day 1

    Start your trial

    Choose a plan and a billing term, tell us roughly how many clinicians you have so we can estimate the cost, and put a card or bank account on file. Nothing is charged. Every trial includes both Scheduling and Credential Management. Add as many clinicians as you need: you are billed for the ones who are active when the trial ends (at least one). You can change your plan or billing term at any time until day 8.

  2. Day 5

    We email you the amount

    We send you what would be charged for your plan, term and the clinicians active that day, with a link to change anything.

  3. Day 8

    Your plan starts

    The first charge is made. If your plan includes only one module, the other module's features and the data you entered in it become unavailable on day 8; if that module is Scheduling, this includes the mobile app. The data is kept and comes back if you add the module later. Cancel before day 8 and nothing is charged.

Adding clinicians or a module

Charged right away, prorated to your billing date. A clinician who replaces one who left during the period costs nothing.

Removing clinicians or a module

Takes effect at your next monthly billing date, or at your annual renewal.

Monthly to annual

Takes effect right away. The unused part of the current month is credited against your first annual charge.

Annual to monthly

At your annual renewal.

Cancelling a monthly plan

Any time. Access continues through the end of the paid month. No partial refunds.

Annual plans

Billed up front, non-refundable, with your rate locked for 12 months. They renew automatically, and we email a reminder 30 days before renewal.

Payment methods

Pay by bank account (ACH) with no processing fee, or by Visa, Mastercard, American Express or Discover. Credit card payments carry a 3% processing fee (lower, or none, where the law of your state limits or prohibits it). The fee is not charged on debit or prepaid cards or on bank payments. It is shown at signup, included in the total of any change you confirm on the billing page and listed separately on every invoice, and it is not refundable if a charge is later refunded. Bank payments can take several business days to settle.

Always included

Included in every plan

These come standard on every plan.

Unlimited team members

Schedulers, credentialing staff and administrators are included at no cost. Only active clinicians are billed, with a minimum of one per charge.

US-Based Security

Your data is stored in the United States on US-based infrastructure, encrypted at rest and in transit. Complete audit trail.

Guided setup checklist

A step-by-step setup checklist inside the app: logo, hospitals, clinicians, team members and, with Scheduling, shifts. Resume any time.

Customer story

Who is already using it

“As the owner of TG Provider Services, we manage licensing applications across multiple states and provider types, so having a reliable tracking system is essential. Med Staff Tracker has significantly improved the way we manage licensing workflows by providing clear visibility into every stage of the application process. The software also makes it easy to track metrics, helping us see where we can improve to ensure low turnaround times and faster license issuance.”
Toniann Garcia
Toniann Garcia

Med Staff Tracker product in use:Onboarding Tracker

Pricing Questions

Pricing questions

What counts as a clinician?

An active clinician record in a medical group. Inactive clinicians are not billed, though each charge is for at least one clinician. Team members (schedulers, credentialing staff, administrators) are included at no cost, as many as you need.

Is there a minimum or maximum?

The minimum is one clinician per charge. You are billed for the active clinicians across your whole organization, so every medical group you create is covered by the same plan on one bill. Groups with more than 25 clinicians qualify for volume pricing; contact us for a quote. Health systems, and anyone who wants negotiated pricing or invoiced billing, run on an enterprise plan; request a demo.

How does the free trial work?

Seven days, with both Scheduling and Credential Management included whichever plan you pick. A card or bank account goes on file at signup but nothing is charged. On day 5 we email you what would be charged for the clinicians active that day. Cancel before day 8 and you owe nothing.

Can I change my plan or add clinicians during the trial?

Yes. Your plan and billing term can be changed from your billing page until day 8, and you can add as many clinicians as you need. The number you enter at signup is only an estimate: your first charge is for the clinicians who are active when the trial ends (at least one), and the day-5 email shows what it would be that day.

What is the difference between monthly and annual?

Annual is billed up front for 12 months and works out to two months free compared with paying monthly. No long-term commitment on monthly plans: cancel any time from your Billing page.

Can I switch between monthly and annual?

Monthly to annual takes effect right away, with the unused part of the current month credited against the annual charge. After the trial, the switch needs a card as your payment method: if you pay by bank account, change to a card first (debit cards carry no fee) or contact support. A complimentary account can switch once its complimentary period ends. Annual to monthly takes effect at your renewal.

How do I add or remove clinicians?

Activate or deactivate them in the app; there are no seats to buy. During the trial your first charge simply follows them. After it, a clinician beyond those already paid for in the current billing period is charged right away, prorated to your billing date, and a clinician you deactivate stops being billed from your next billing date.

Can I start with one module and add the other later?

Yes. Both modules share the same clinician directory and hospitals, so adding the second one is a switch rather than a migration. Add it from your billing page and it is charged prorated to your billing date.

Is there a setup fee?

No. There is no setup fee and no implementation charge on the self-serve plans. You set the account up yourself with a step-by-step checklist inside the app.

What payment methods do you accept, and is there a fee?

Bank account (ACH) with no processing fee, or Visa, Mastercard, American Express and Discover. Credit card payments carry a 3% processing fee (lower, or none, where the law of your state limits or prohibits it), shown at signup, included in the total of any change you confirm on the billing page, and listed separately on every invoice. Debit and prepaid cards have no fee.

Do you offer refunds?

Monthly plans can be cancelled any time and access continues through the end of the month you have paid for; there are no partial refunds. Annual plans are prepaid and not refundable.

How do I cancel?

From the billing page inside your account, without contacting us. Cancelling during the trial costs nothing.

What happens if a payment fails?

Your account switches to read-only right away and we email you a link to pay. We retry your first charge after the trial and each renewal on your card or bank account over the next 7 days, and email you after each attempt. If your bank returns a payment for a change during the billing period, such as a clinician you activated, we do not retry it: pay it from the email or your Billing page. If the invoice is still unpaid 7 days after the account went read-only, logins are paused until it is paid. Your data is kept, and paying the open invoice reactivates the account automatically.

Are Onboarding Tracker and Compensation Management available?

On enterprise plans. Both are set up with our team; request a demo to talk about them.

Is the mobile app included?

Yes, with Scheduling: the iOS and Android apps for clinicians come at no extra cost with the Scheduling plan and with Scheduling + Credential Management. The app is part of Scheduling, so on the Credential Management plan it works during the trial and stops when the trial ends.

What about taxes?

Prices are stated in US dollars and exclude any applicable taxes.

Ready to try it?

Start a 7-day free trial with both modules. No setup fee, and nothing is charged until day 8.

Pricing details

  • Prices are per active clinician per month. Inactive clinicians are not billed.
  • Self-serve accounts can start with a single clinician, and each charge is for at least one clinician. You are billed for the active clinicians across your whole organization, so you can run as many medical groups as you like on one plan and one bill.
  • Team members (schedulers, credentialing staff, administrators) are included at no cost, as many as you need.
  • Annual plans are billed up front for 12 months, which works out to two months free compared with paying monthly.