1. Acceptance of Terms
By accessing and using the applications and services provided by Med Staff Tracker, LLC, including the Med Staff Tracker application and the GroupBook application (collectively, "the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use the Service.
2. Description of Service
Med Staff Tracker is a healthcare workforce management platform that provides tools for clinician onboarding, scheduling, credential management, and related workforce operations ("the Service"). The Service is provided as a Software as a Service (SaaS) platform.
3. User Accounts
To access the Service, you must create an account with accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
4. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Service or its systems
- Use the Service to store or transmit malicious code
- Interfere with the proper operation of the Service
- Share your account credentials with unauthorized individuals
5. Data Privacy and Security
We are committed to protecting the privacy and security of your data. Our handling of personal and healthcare data is governed by our Privacy Policy. All data is stored on US-based servers with enterprise-grade encryption.
6. Intellectual Property
The Service, including its design, features, and content, is owned by Med Staff Tracker and is protected by intellectual property laws. You retain ownership of any data you input into the Service.
7. Service Availability
We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access. We may perform scheduled maintenance and will endeavor to provide advance notice when possible.
8. Limitation of Liability
To the maximum extent permitted by law, Med Staff Tracker shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.
9. Termination
We may terminate or suspend your account at any time for violation of these Terms. Upon termination, your right to use the Service will immediately cease. You may request export of your data within 30 days of termination.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.
11. SMS Communications
By providing your mobile phone number during registration or login, you consent to receive SMS text messages from Med Staff Tracker, LLC (doing business as GroupBook) for account verification and security purposes (Two-Factor Authentication).
- Pricing: Message and data rates may apply.
- Frequency: Message frequency varies (one message per verification request).
- Opt-Out: To stop receiving text messages, reply STOP at any time.
- Support: For assistance, reply HELP.
- Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
12. Contact
For questions about these Terms, please reach out via our contact page.